Employee communication is one of the areas that small businesses often struggle with the most. Yet, it’s one of the most important aspects of running a successful business.
Have you ever experienced a situation where a lack of clear communication resulted in losing a customer, missing a deadline, or wasting precious time?
If you’re struggling with employee communication and want to promote a more efficient workplace to avoid these types of situations, read on to learn five business communication methods that can help.
1. Onboarding Process
One of the critical things to focus on when thinking about improving business communication is the onboarding process.
During a new employee’s first few weeks at work, be sure to lay out the chain of command. Try to explain how different types of situations should be communicated. Consider providing information about who to reach out to if one of the company’s communication methods fails.
Starting a job with a meeting that conveys how communication takes place will help ensure that everyone knows what to do. Plus, it helps describe the importance of communication in your company.
2. Face to Face
Whenever possible, important messages should be relayed face to face. This takes out the element of attempting to interpret tone, which can drastically change the meaning of things.
It also helps to make sure that the person received the message and will appropriately handle things.
3. Email Conversations
Understandably, not everything can be handled in person. But, email is an excellent alternative to in-person conversations.
Email is a technology that’s easy to teach people that aren’t familiar with it, and in most cases, it’s free to use. Also, email provides written proof of conversations taking place. This allows you to hold people accountable if things aren’t done as they should be.
4. Two-Way Radio
If your business requires employees in different locations to remain in contact, two-way radio is the best solution.
It eliminates the need for cell phones, missed calls, and the chance of loss of service. It simplifies the communication experience overall. If using a two-way radio sounds like an excellent solution to your business needs, click to buy radio airtime here.
5. Team Messaging Applications
We live in an increasingly virtual world. Because of this, countless messaging apps are designed to streamline communication for any size group of people.
These messaging apps like Teams, Slack, Zoom, and others have helpful features ranging from video calling to instant messaging to themed chat rooms. They can help your employees to communicate across devices with ease.
Modern Business Communication Methods
Implementing modern business communication methods within your workplace is essential to keep things running smoothly. This article brought out five basic ways ranging from classic face-to-face conversations to using two-way radios and new messaging applications.
No matter which method you choose, if you keep in mind what your team needs to communicate effectively and make your decision based on that information, your company’s business communications will surely improve.
If you found this article helpful, please check out some of the other business content available on the site.