8 Common FAQ about Video Chat Softwares

 8 Common FAQ about Video Chat Softwares

Although the use of live video chatting is pretty straightforward and easy, there are still a lot of questions that may pop into one’s head. For example, what’s the technology behind the video live chat software that is available in the market? Which video chat app is the best and most widely used? Can I use video chat for financial support? All of these questions are pretty common, and today, we will try to answer them one by one!

8 Common FAQ about Video Chat Software

Let’s start with the 8 frequently asked questions about video chat software:

Can I use video chat for financial support?

With the rise and improvement of technology, it is common and, in fact, very important for businesses to adopt new things. Among the various new advancements, one of the best things that could happen for businesses was video chatting!

Today, businesses of all scales utilize video chat to interact with customers, provide services, or even for providing support.

One particular area which has adopted the video chat technology pretty well is financial support. A lot of financial companies have started utilizing video chat technology to provide financial advice and even support to clients. Besides that, video chat can also be used in healthcare, transport, customer support, and even law!

For attorneys, it becomes really easy to talk with potential clients or even existing clients to discuss the case! If you are also thinking of utilizing video chat in your business, feel free to check out Eazyshow, which provides SaaS video chat for businesses!

How does video chat work? What’s the technology behind it?

Although there are a lot of video chat apps in the market, all of them work on two important principles:

  1. Compression
  2. Transfer

In the first stage, the audio and visual input is captured by the microphone and camera, respectively. This data is then stored in the form of amplitudes and frequencies, which represent the shades, depth, and brightness. In the last process of this stage, the data is converted into digital packets by the codec with compression. Since video calling involves video, it is important to compress the data to reduce bandwidth usage.

In the second stage, the data is sent to the cloud service (servers), which then transmits to the participants of the video call. Once the data has reached the endpoint, it is decompressed once again by the codecs before the audio and video can be viewed and heard by the other party!

Which video chat app is best?

You can use any of the following video chat apps to make free video calls:

  • Zoom
  • Skype
  • WhatsApp
  • Microsoft Teams
  • Eazyshow (SaaS business solution)

Which video chat app is the most secure?

As long as you are using any of the well-regulated and popular video chat apps, there is a high chance that it will already be highly secure! For example, famous video chat apps such as Skype, Zoom, WhatsApp, and others already utilize SSL and data encryption techniques to protect the user’s privacy and data during live video calling.

What are the requirements for video calling?

You will need the following to make a video call:

  • Internet
  • Internet-enabled device (PC, Laptop, Mobile, Mac, Tablet, etc.)
  • Webcam (For PC, Laptop, & Mac)
  • Camera (For Mobile)
  • Video Calling App (download any of the popular ones such as Zoom, Skype, WhatsApp, etc.)

As long as you meet these minimum requirements, you can make video calls on any device!

Is video conferencing the same as face-to-face meetings?

No, video conferencing can even be much more efficient and better than face-to-face meetings. For large businesses, it can get troublesome to hold face-to-face meetings since their offices are spread all over the world. Even for small businesses, arranging face-to-face meetings means extra transportation charges and making arrangements at the office.

On the other hand, video conferencing allows everyone to join virtual meetings without being physically present. And the best part is that video conferencing can be done at a moment’s notice without much scheduling as well!

What are the benefits of video calling?

There are tons of benefits of video calling/video conferencing, such as:

  • Save Money
  • Save Time
  • Increase Productivity
  • Increase Efficiency
  • Improve Communication
  • Highly Flexible

Is it hard to make video calls for business?

No, it is not hard at all! In fact, it is the exact opposite when it comes to video conferencing! These days, you can easily install video calling apps on any internet-enabled device & even make video calls for free. The process of making video calls is pretty much the same as making a phone call – The only difference is that you need the internet and a video calling app installed on your device!

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