After receiving your National Disability Insurance Scheme (NDIS) plan and determining how you want to manage it, it’s essential to decide which service providers you want to choose for the services that will enable you to achieve your objectives.
When obtaining NDIS support, you might have noticed during your investigation that there are both “registered” and “unregistered” providers. How do these terms affect your NDIS journey, and what do they mean? Today’s blog will help you with everything you must know if you have similar questions.
Providers who register their services and receive approval from the National Disability Insurance Agency (NDIA) to deliver NDIS-funded services are Disability Support Providers.
Although the NDIA requests that service providers register with the NDIS, not all do.
Providers must adhere to various laws, regulations, and agreements when offering services to register. One such requirement is the NDIS Price Guide. Some opt not to register with the NDIS since the process can be time-consuming and expensive.
Whether self-managed or plan-managed, you can utilise both registered and unregistered providers for any support or services supported by your NDIS plan. If your agency is managed (sometimes referred to as NDIA-managed), you are limited to using only registered providers.
Some services, such as Specialist Disability Accommodation (SDA), Supported Independent Living (SIL), Plan Management, behaviour support or behaviour management plans, and supports that incorporate any restrictive practises, can only be provided by certified providers.
Benefits of Registered Disability Support in Melton
- The provider has completed the registration process and complies with NDIA regulations.
- They are acknowledged providers who adhere to a certain degree of excellence.
- You receive invoices through your NDIS portal.
- Registered providers are obligated to abide by the NDIA’s fund restrictions.
- They can provide some services that unregistered suppliers are unable to.
You might have to travel to find a registered provider if you are agency-managed and your neighbourhood lacks any pertinent providers. For instance, you might have to travel a great distance to get the care you need if there are no occupational therapists in your area. Alternatively, the nearby licenced occupational therapist might get booked fully.
Unregistered service providers can still provide participants with legitimate services even if they have opted to forego the NDIS clearance procedure.
Don’t let the word “unregistered” deter you while selecting supports. Unregistered providers can offer NDIS-funded assistance and equip them with high-quality services and the knowledge and tools needed to provide for individuals with disabilities.
The NDIS Code of Conduct must still be followed by unregistered providers and those who work for them. Anyone can file a complaint regarding a provider or worker regardless of registration status, and the NDIS Commission Enforcement and Compliance Policy also applies to unregistered providers.
Pricing is up to unregistered providers who work with self-managing participants. You can only use your plan to claim services at the cost the NDIS has established for them in its price guide. Any expenses higher than that rate must get covered out of your pocket.
- You can select any service provider you want to provide your services through.
- There is a broader selection of providers available.
- The ability to continue working with an unregistered provider you previously utilised when you switch to the NDIS
- Working with unregistered providers to self-manage your NDIS funds could lead to more paperwork. The providers send the direct bills to you, and you must manually submit claims for payment using the NDIS platform.
- They are not required to follow the NDIS Commission’s standards for quality and safety. For instance, they do not need to perform audits to demonstrate their adherence to these criteria.
- While registered providers are required to abide by the NDIS pricing limitations, unregistered providers who deal with self-managing participants can determine their costs.
- Only when you have an NDIS plan that is self-managed or administered by a project can you access unregistered providers. On the other hand, if your organisation is agency-managed, you can only work with registered NDIS providers.
- If you self-manage your NDIS plan, unregistered providers will send you their invoices to pay, and you will then need to manually claim the funds back from the NDIS using the NDIS portal. If you have a plan manager, however, they handle this for you.
- Certain services, such as Specialist Disability Accommodation (SDA), Supported Independent Living (SIL), Plan Management, behaviour support or behaviour management plans, and supports involving any restrictive practises, can only be provided by licenced providers.
If you are an NDIS participant, we understand choosing the proper disability support can be tricky. We hope this difference guide between registered and unregistered disability support answers all your questions, and now you have a clear choice. If that is so, contact your nearest disability support provider soon!