How Zoho CRM Pricing Works?

A CRM software can be very beneficial for an organization as it helps them maintain better relationships with their customers and increases business efficiency as well. One of the most popular CRMs available in the market is Zoho CRM. There are several Zoho consulting service companies as well that help other businesses implement CRM into their dynamics. But first, what is Zoho CRM and what makes it so great.

What is Zoho CRM?

Zoho CRM is a cloud based CRM platform that can be accessed from any device. It is being used by over 250,000 businesses in more than 180 countries and has become their go to software for converting more leads, engaging with customers, and ultimately, growing their revenue.

Zoho CRM has a straightforward user interface that is quite easy to learn and use. It has a robust developer platform and it can be integrated with several third-party apps and software. Its migration wizard can easily import data from your legacy systems into its own CRM software.

You can implement the CRM or your own or contact a Zoho consulting service provider to help you choose the best plans that’ll suit your business needs. Zoho provides month-to-month and annual plans that are flexible and can be changed whenever you want.

Different Plans that Zoho Offers

Zoho CRM is available in free and subscription-based models for a business to choose from. Businesses can choose the free plan or choose between the four subscription based plans. The features and pricing for all plans are described below.

Zoho Free Plan

The Zoho Free Plan allows businesses to use their CRM for up to 3 users only. It is a good deal for businesses that don’t have a big team or for businesses that want to try out the CRM. Although it is a limited plan, you can get the following features with it:

What you get in the Free Plan

• Leads
• Contacts
• Accounts
• Deals
• Tasks, events, call logs, and notes
• Page customization
• Workflow rules
• 50 emails per user or 150 emails per day
• 10 email templates
• Follow up rules

And some more free features. This is not a comprehensive plan but it can still get a lot of things done.

Zoho Standard Plan

Zoho subscription plans have no limit on the number of users. Businesses can invite as many users to use the CRM as required. The standard plan costs Rs 1,300 / $18 per user if you opt for a monthly subscription. If you take the annual plan, the cost reduces to Rs 800 / $12 per user. In addition to the features you get in the free plan, the standard plan provides:

What you get in the Standard Plan

• Sales forecasting
• BCC dropbox for email
• Email insights
• Multiple pipelines
• Reminders
• Canvas view (1 view/org)
• 50 custom list views per module
• 100 emails per user or 5000 emails per day
• Standard, custom, and scheduled reports
• Charts and KPIs
• 10 custom dashboards
• All of the Social features
• 100 email templates
• All team collaboration features except Motivator

And several more features. The standard plan is one of the most basic and most chosen plans by different businesses.

Zoho Professional Plan

If billed annually, the Zoho Professional Plan costs around Rs 1,400 / $ 20 per user per month and if billed monthly the plan would cost Rs 2,100 / $30 per user per month. It has all the features of the standard plan and adds some more features that are geared towards professional users.

What you get in the Professional Plan

• SalesSignals
• Blueprint
• Inventory Management
• Web-to-case forms
• Validation Rules
• Custom fields (155 fields/module)
• Canvas view (3 views/org)
• Unlimited custom list views
• Webhooks (50,000 per day or 100 calls per user)
• 200 emails per user or 10,000 emails per day
• Unlimited custom reports
• Unlimited custom dashboards
• Unlimited email templates
• Email relay
• Team collaboration
• Customer support

Zoho Enterprise Plan

This plan is best suited for enterprise clients that have more than 1000 employees working for them. If billed monthly, the enterprise would have to pay Rs 3000 / $ 45 per user per month and if billed annually, the enterprise would pay Rs 2,400 / $ 35 per user per month. Along with the features available in the professional plan, the enterprise plan comes with:

What you get in the Enterprise Plan

• Zoho’s AI chatbot Zia
• CommandCenter
• Multi-user portals
• Advanced customization
• Mobile SDK & MDM
• Email parser and wizards
• Custom fields (300 fields/module)
• Web tabs and picklist history tracking
• 100 custom modules
• Canvas view (5 views/module)
• Webhooks (500,000 calls per day or 500 calls per user license per day)
• 500 emails per user or 25,000 emails per day
• Cohorts, funnels, target meter, and comparator
• Anomaly detector (Maximum 50)
• Marketing automation
• Web forms

Zoho Ultimate Plan

As the name suggests, this is the ultimate plan that contains every feature that Zoho CRM provides. It costs Rs 3,200 / $ 55 per user per month if billed monthly or Rs 2,600 / $ 45 per user per month if billed annually. While it is an all-inclusive plan, some of its best features are:

What you get in the Ultimate Plan

• Advanced BI bundled with Zoho Analytics
• Enhanced Feature Limits
• Canvas view (25 views/module)
• 100 active blueprints
• 1,000 emails per user or 50,000 emails per day
• 20 prediction models per org (as opposed to 2 for the Enterprise plan)
• 10 recommendation models and 20 validation rules per org
• 5 GB for free storage
• 250 security groups

Businesses can opt for a 30 day trial period for this plan as well if they are not sure about some of the features or their use cases.

As you can see, every plan has something different to provide and it could be an important decision to choose the plan that is best suited for your business needs. If in doubt, you can contact a Zoho consulting service to make the decision-making process a bit easier. But no matter which plans you choose, Zoho CRM provides several benefits to the organization. The Zoho latest update has added several new features into the fold making the CRM even better and worthy of a free trial.